Frequently Asked Questions

Which countries can you send packages to?

We deliver worldwide, plus fast local delivery within the Philippines. No matter where you are, Saikodesu ensures your package arrives safely.

Do you offer faster delivery within the Philippines?

Yes — items from our Philippines collection ship locally via Lalamove or GoGo Xpress in 3–5 business days, with Cash on Delivery available.

How can I track my order?

Visit our Track Your Order page anytime with your tracking number.

Why isn't checkout instant?

We're currently upgrading our store, so orders are processed manually rather than through instant checkout. Our payment process page walks through exactly how it works.

What payment methods do you accept?

Credit Card, Debit Card or Bank transfer for orders shipping both internationally or from our Global Collection & locally from Saikodesu PH. Cash on Delivery or QR Code payment is available exclusively for orders made up entirely of Philippines collection items.

Can I use a discount code?

Yes, one code per order — enter it at checkout and it'll apply automatically to your total.

What's your return policy?

You have 30 days after receiving your item to request a return. See our full Return Policy page for eligibility and details.

How can I contact you?

Visit our Contact Us page anytime, or email support@saikodesushoppingcenter.com — we'll get back to you as soon as possible.