How can I contact you?

To contact us at any time, please visit our "Contact Us" page, and we will get back to you as soon as possible.

What is your shipping policy?

For detailed information about our shipping policy, please visit our Shipping and Handling page.

How can i track my order?

To track your order, please visit our "Track Your Order" page.

Shipping fee is higher than cost of the product I'm buying. 

To maximize your shipping benefits, we recommend purchasing multiple items from our store. The great news is that the shipping fee typically remains the same, regardless of how many products you order. Additionally, discounted, economy, and free shipping options become available as your order amount increases. Happy shopping! 

Which countries can you send packages to? 

We deliver worldwide! Whether you are located in North America, Europe, the UK, Asia, or anywhere else across the globe, we are happy to ship our products directly to your doorstep. No matter where you are, Saikodesu ensures your packages arrive safely and efficiently.

Professional Services FAQ
🏢 General Services
What business services does Saikodesu offer?
We provide specialized, high-quality remote business solutions to help companies scale, streamline operations, and save time. Our core service areas include:
  • Bookkeeping & Financial Analytics
  • Digital Marketing
  • Shopify Web Development
  • Virtual Assistants
  • Video Production & Editing
Where is your service team located?
Our management and legal entity are rooted in the UK under CHUCKLEBERRY MERCANTILE & CO. LIMITED. To provide you with highly competitive rates and 24/7 coverage, our operational talent hub is based in the Philippines, giving you access to top-tier, English-fluent professionals across all global time zones.
How do we get started with your services?
Simply contact us through our inquiry form or book a free discovery call. We will discuss your business needs, define the project scope, and match you with the right specialist or team for your goals.
📊 Bookkeeping & Financial Analytics
What accounting platforms do your bookkeepers use?
Our team is proficient in industry-leading software, including Xero, QuickBooks Online, and Wave, as well as advanced spreadsheet tools like Microsoft Excel and Google Sheets.
Our team is a group of professionals with background and education in finance and accounting and some have the CPA credential.
Can you handle my monthly financial reports?
Yes. We generate comprehensive monthly, quarterly, and annual financial statements—including Balance Sheets, Profit & Loss (P&L) statements, and Cash Flow reports—to give you clear insights into your business health.
📈 Digital Marketing
What digital marketing strategies do you specialize in?
We offer a full suite of growth solutions, including Social Media Management (SMM), Search Engine Optimization (SEO), Pay-Per-Click (PPC) advertising, and Email Marketing campaigns designed for both local and international markets.
Do you manage marketing for e-commerce stores?
Absolutely. We specialize in cross-border e-commerce marketing, driving targeted traffic, optimizing ad spend, and increasing conversion rates for brands looking to scale globally.
🛍️ Shopify Web Development
Do you build Shopify stores from scratch or fix existing ones?
We do both! We handle end-to-end setups—from theme selection and custom coding to app integrations and payment gateway setups. We also offer auditing, redesigns, and speed optimization for established stores.
Will my Shopify store be mobile-friendly and SEO-optimized?
Yes. Every Shopify project we deliver is completely responsive (optimized for mobile phones and tablets) and built using clean, SEO-friendly coding structures to help you rank better on Google.
💼 Virtual Assistants
What tasks can a Saikodesu Virtual Assistant (VA) handle?
Our VAs handle a wide array of administrative work, including calendar scheduling, email management, customer support, data entry, research, and basic social media posting.
How do I communicate and track work with my VA?
We adapt to your preferred workflow. Communication can happen via Slack, WhatsApp, Email, or Microsoft Teams. For project tracking and hour logging, we use tools like Asana, Trello, ClickUp, or Time Doctor.
🎬 Video Production & Editing
What types of video content do you produce and edit?
We create high-converting video assets for businesses, including:
  • Social media reels, TikToks, and YouTube Shorts
  • E-commerce product showcase videos
  • Explainer videos and corporate promotional content
  • Vlogs and long-form YouTube editing
How do I send my raw video footage to your editing team?
You can easily upload your raw files, branding assets, and guidelines to a shared cloud drive such as Google Drive, Dropbox, or WeTransfer, and our editors will take it from there.